Activating Mobile Application

Overview

Field Workers need to activate the mobile application on a device to be able to track shifts, current location, complete jobs, etc.

Prerequisites

• You have installed Field Force Manager mobile app on your device.
• Your phone number has an active Field Force Manager package.
• Mobile Worker account was created for you and you were provided with the PIN number to activate the app (by your manager or administrator).
• If the phone number was previously activated by another worker and device activation override is disabled, your manager or a company admin needs to deactivate the phone number first.
• Mobile data needs to be enabled on your mobile device or it needs to be connected to Wi-Fi.

Solution

1. Open the Field Force Manager mobile application on your device.
2. Enter the phone number assigned to your device and tap Activate.
3. Enter the PIN number provided by your manager or company administrator and tap Login.
4. Read and accept the user agreement.

Testing

After completing step 4, your various features of the application are displayed, such as Timesheets, Jobs, Messages, Forms, etc.
Note: Available features depend on the selected Field Force Manager package and permissions assigned to your security role.

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