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Articles

Articles related to creating or editing users and user groups on the Web Portal, reassigning a phone number to another mobile worker, and web portal login issues.

  • Cannot Find User while Searching

    Overview: You are trying to search for a user in the Users Screen, but are unable to find the person, though you know that the user exists. Diagnosis: This can happen because of 2 reasons 1. There is ...

  • Provide user access to multiple groups

    Overview You need to provide a specific user or a set of users access to multiple groups. Prerequisites You should be a Company Administrator, Super User, or with any customer role that has permission...