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  • Location Tracking Is Not Working on Device

    Overview You may notice that the location of a worker is past due while the worker should be on shift.  Diagnosis This issue may happen due to the following reasons: The worker may be located in a bui...

  • Cannot Find Locations

    Overview While trying to find Locations, some locations are missing, even though you know they were present. Solution This problem could arise because of 2 reasons: Display Filter: On the left bar of ...

  • How to Always Track User Location in the Mobile App?

    Overview You may have changed the operational hours to 12:00 AM – END for 24/7 tracking of your users and want to know if they Exit the app, will it stop tracking. The concern arises from the need to ...